Table of Contents
Usability Testing for Intranets
A case study of the BoseĈ Corporate Intranet
Outline
Inspiration 1
Inspiration 2
Inspiration 3
Observed tests vs surveys
Background: Bose Intranet
Bose Intranet
Purpose
Testing Process
The Test
What was measured
Sample question 1
Sample question 2
The Test
The Test
Results: Success Rate
Results: Time Spent
Results: Browsing vs searching
Results Browsing vs searching
Specific Usability Problems
Specific Usability Problems
Specific Usability Problems
Post-test survey
Post-test survey
What we learned
Redesign
New page
New page
New page
New page
New page
New page
New page
New page
Idea:
Test of new design
Results: Success Rate
Results: Time Spent
Results: Survey results
Bibliography
Bibliography
Web site
Web Site
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Author: Nicole Hennig
Email: hennig@mit.edu
Home Page: http://www.hennigweb.com/presentations/no99/index.html
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