Usability testing for web sites
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Outline
Usable design
Process overview User-centered design
Process overview
Usability testing
Testing Process
The test
What was measured
Sample question 1
Sample question 2
Top 5 usability problems March 1999
PPT Slide
Most useful content?
Most requested new feature?
First problem solved: off-campus access
Next problem solved: E-journals & databases
Vera: E-journal results screen
Next problem: reorganizing the web site
Card-sorting
Card-sorting results
Category survey
Reverse category survey
Reverse category survey results
New categories
Wire frame
Graphic designers
Balance
Home page structure
The focus is on what you can do on our site
Mapped to the physical world
Writing for the web
Before
After
Testing the new site
Test 1: March 2001
Results
Positive feedback
Test 2: May 2001
Test 2
Results: test 2
Testing our site for users with disabilities
Focus on usable design
Email: hennig@mit.edu
Home Page: http://www.hennigweb.com/