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Class outline

Case study: Bose Corporation

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Class Outline

1. Introduction and Background (1:30 - 1:45)
2. Case study: Bose Corporation's Intranet (1:45 - 2:15)
3. How to construct your own test (2:15 - 2:30)
4. Break (2:30 - 2:45)
5. Sample test: live test of MIT Libraries web site (using class members) (2:45 - 4:30)
   • train the observers
   • conduct the test (2 volunteers)
   • discuss the results
6. Other test methods (4:30 - 4:45)
   
   • user surveys
   • competitive review
   • scenario building
   • category description and labeling
   • sample category description questionnaire
     (For more details, read http://www.sandia.gov/itg/newsletter/june98/web_design.html)
7. Additional resources (4:45 - 5:00)

 

 

 

  hennig@mit.edu
13 March 99