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Publications:
- User Needs Assessment of Information Seeking Activities of MIT Students - Spring 2006 [DSpace: http://hdl.handle.net/1721.1/33456]
- "When a Librarian's Not There to Ask: Creating an Information Resource Advisory Tool." Tracy Gabridge, Nicole Hennig, Rebecca Lubas, Sarah G. Wenzel. Proceedings of the ACRL 12th National Conference, April 7-10, 2005. Minneapolis, Minnesota. [PDF download] [DSpace: http://hdl.handle.net/1721.1/32545]
- Improving
Access to E-Journals and Databases at the MIT Libraries: Building a
Database-Backed Web Site Called "Vera": Co published simultaneously
in The
Serials Librarian, Vol. 41, no. 3/4, 2002, pp. 227-254;
and: E-Serials Cataloging: Access to Continuing and Integrating
Resources via the Catalog and the Web, ed. by Jim Cole and
Wayne Jones, The Haworth Information Press, 2002, pp. 227-254. [PDF
version of entire journal issue available for free from Hayworth
Press]. [DSpace: http://hdl.handle.net/1721.1/32979]
- User-Centered
Design Key to MIT Libraries' New Web Site: MIT I/S Newsletter, July/August
2001
- "User-Centered
Web Design: MIT Libraries' Improved Web Site:" Bibliotech
- Newsletter of the MIT Libraries, Spring/Summer 2001 [PDF
download of this issue]
- "Card
sorting usability tests of the MIT Libraries' web site: categories from
the users' point of view," in Usability
Assessment of Library-Related Web Sites: Methods and Case Studies: LITA
Guide #7, edited by Nicole Campbell, Chicago: LITA, 2001, p. 88-99.
- "Usability Testing for Intranets: Testing the Bose Corporate Intranet." Intranet Professional, January 1999.
Interviews:
- "A Sound
Strategy: the Web Banter is Picking Up as Speaker Giant Bose Builds up
its Young Intranet." IntraNet - A Network
World Monthly Pullout Supplement, July 1997, p. 25 - 27. (See sidebar: "Beyond Books",
which includes Nicole Hennig's comments on the library's role in developing
the intranet).
- "What's Working: Putting the Users First": interview with Jodi Freedman and Nicole Hennig, Ragan's Intranet Report, vol 3, #6, November 1998.
Nicole Hennig, Head, User Experience Group, MIT Libraries, Cambridge, MA
personal email: nic@hennigweb.com
work email: hennig@mit.edu