Writing for the Web:
Guidelines for MIT Libraries
Set
the context
The "given -->
new" principle
Start with what
the user already knows or something that lets the user say "this applies
to me," then give the new information.
Example: |
But if
the titles you ordered through Tech Coop are only part of your
planned book list, you will need to submit a complete list
to Rotch Librarys reserves coordinator a full five weeks
before the first day of classes.
(from Course
reserves info for Faculty - Rotch Library)
|
Faculty members
who have already submitted their complete list don't have to read the
instruction.
If it were in the other order everyone would have to read the instruction
before finding out if it applies to them.
(In spoken language,
people provide context).
hennig@mit.edu